Many of our garments are made to order, however we do stock some popular pieces. Normal made-to-order lead time is 2 - 4 weeks depending on the season. In-stock designs ship within 1 - 3 business days. If you need your order sooner please contact us. Rush orders can usually be accommodated with an extra charge.
Please allow 2 - 6 months for couture dresses and bridal gowns depending on the level of complexity. Some dresses require multiple fittings. Custom and customized dresses cannot be returned or exchanged.
Jersey is a very flexible fit material. For loose fit dresses go down a size if you like a closer fit. For fitted dresses go up a size if you like a looser fit. Please note that most small dress sizes work for XS women unless XS sizing is listed for the particular style.
All orders are sent USPS priority mail and ship from our studio in Kilauea, HI. If you need a faster shipping method or for international shipping, please contact us.
Domestic Shipping Rates:
|Order Total||Shipping Cost|
|$0 - $100||$7|
|$100 - $249||$14|
|$250 +||Free Shipping|
We are a small business and handmake each item. We understand it can be hard to order clothing online, and so we offer exchanges on new, unworn, and unwashed ready-to-wear designs. Unfortunately we cannot accept returns.
Please note that our couture and custom designs are final sale and cannot be returned or exchanged.
Chanterelle Couture sources from many places and uses bamboo, modal, and tencel jersey all with 5-10% spandex for durability and lasting elasticity. Each color can be a different fiber and spandex percentage and it changes often. If you wish to know the exact fiber your design will be in, please contact us for the current fiber content. Other materials used include silk, cotton (organic where possible), ITY, nylon lace, and rayon or cotton chenille laces.
To explore our current collection of fabrics, please visit the Our Fabrics page.
To extend the life of your garment, we recommend you handwash and line-dry all jersey designs. However, jersey may also be machine laundered on delicate in a lingerie bag. Jersey garments may be machine dried on delicate, but keep in mind that all the lint collected in your dryer's lint trap has come off of your clothing and will shorten the life of the garment.
For chenille laces and silk devore dry cleaning is recommended by the manufacturer of our fabrics. However, Chanterelle herself carefully handwashes all her silk and chenille lace garments in cold water and dries them on a line or lays them flat to dry.